Voltura Energy S.L. ("Voltura Energy" "we" "us" or "our") with registered office at [Insert Address] Spain is the entity responsible for processing your personal data when you use our services or visit our website www.volturaenergy.com.
Users can contact the data controller for any questions or clarifications regarding personal data protection:
Email: privacy@volturaenergy.com
Voltura Energy processes your personal data in accordance with the general principles laid down in the General Data Protection Regulation (GDPR) and other applicable legislation:
Voltura Energy processes personal data based on the following legal grounds:
Voltura Energy may collect and process the following categories of personal data:
| Category of Personal Data | Examples of specific pieces of personal data |
|---|---|
| Identity Data | • name • username or similar identifier • title • date of birth and gender • biometric information, including a visual image of your face • national identity cards • passports, driving licences or other forms of identification documents |
| Social Identity Data | • your group/company data • information on referrals related to you • behavioural data • risk assessment • compliance assessment • your user-generated content |
| Contact Data | • residence details • home address • work address • email address and telephone numbers • proof of address documentation |
| Financial Data | • payment details • Digital Assets Wallets • balances associated with Digital Assets Wallets • orders and trades associated with Digital Assets Wallets • source of funds and related documentation |
| Transactional Data | • details about payments to and from you • other details of any transactions you enter into using the Services or Website |
| Metamask Data | • authorization information • public Metamask wallet address |
| Technical Data | • internet connectivity data • IP address • operator and carrier data • login data • browser type and version • device type, category and model • time zone setting and location data • language data • application version and SDK version • energy production data • diagnostics data such as crash logs |
| Profile Data | • your username and password • your identification number as our user • your email associated with your accounts • your interests, preferences and feedback |
| Usage Data | • information about how you use the Website, the Services, and other offerings made available by us, including • device download time • interaction type and time • event time, name and source |
| Marketing and Communications Data | • your preferences in receiving marketing from us or third parties • your communication preferences • your survey responses |
We do not collect any special categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, information about your health and genetic and biometric data). However, you may be required to send us information relevant to establishing your identity such as photographs and copies of your government-issued identification documents.
We may receive information about you from other sources, including (i) third parties that help us update, expand, and analyze our records; prevent or detect fraud; process payments; or analyze your use of our Services, and (ii) third parties with whom you choose to link with the Services through functionality we make available to you.
The Operator’s web servers automatically log standard access information including browser type and URL requested. This information is not shared with third parties and is used only within the Operator on a need-to-know basis.
We may use cookies to collect the information to identify user behaviour and to serve content and offers based on your profile.
We do not knowingly request to collect personal information from any person under the age of 18. If a user submitting personal information is suspected of being younger than 18 years of age, we will require the user to close their account.
Voltura Energy may share your personal data with:
Your personal data may be transferred to countries outside the European Economic Area (EEA). Voltura Energy ensures appropriate safeguards are in place, such as standard contractual clauses or data transfers to countries deemed to provide adequate protection by the European Commission.
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including service provision, legal obligations, or legitimate interests.
Voltura Energy uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
Our Website may contain links to third-party websites. Voltura Energy is not responsible for the privacy practices of these websites.
We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected such data, please contact us.
Voltura Energy may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Revised" date.
If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@volturaenergy.io
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.
If you are located in the EEA, you have additional rights under the GDPR, as outlined in Section 11 of this Privacy Policy.
You can contact our Data Protection Officer at: dpo@volturaenergy.io
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
It is your responsibility to keep your account secure and notify us of any unauthorized access to your account.
By using our services or accessing our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
This Privacy Policy may be translated into other languages. In the event of any inconsistencies, the English version shall prevail.